The portal is a healthcare facilitator connecting foreign patients with the accredited healthcare specialists and hospitals in India for treatment at an affordable price.
Gurugram-based start-up Vaidam Health has become India’s first and only online platform for medical value travellers (medical tourists) to get accreditation from the National Accreditation Board for Hospitals & Healthcare Providers (NABH). The portal (www.vaidam.com), which launched in January 2016, is a healthcare facilitator connecting foreign patients with the accredited healthcare specialists and hospitals in India for treatment at an affordable price. The accreditation has been bestowed after an evaluation process by NABH that involved minutely checking for confirmation with its national standards.
Manish Chandra, Co-founder of Vaidam Health, said, “We are extremely delighted to get the much-coveted NABH accreditation in just two years of starting operations. This is an acknowledgement of the world-class service, quality of care and handholding that Vaidam offers to medical tourists from the world over. Our mission is to organize this market so that foreign patients can make an informed choice and get a hassle-free experience in coming to the country and getting world-class treatment at a fraction of the price back home.”
Pankaj Chandna, Co-Founder of Vaidam Health, further added, “It is a matter of great pride for us to become India’s first and only NABH-accredited online medical facilitator. We are now the country’s most popular medical tourism portal, with foreign patients from 60+ countries trusting us with providing them end-to-end service, from best-quality, affordable treatment to assist in travel and stay along with 24X7 care for patient and attendant.”
The NABH evaluated Vaidam on several parameters such as capturing customer requirements, training of resources, availability of language interpreters, the range of service offerings to customers, sharing of quotations, taking feedback, agreement with all listed hospitals and accommodation providers.