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Jun, 28 2018

Frontdesk AI raises $1.1 mn funding from Speciale Invest, Bay Area AI's

FrontDeskAI has its core technology team and customer success team based in Bengaluru with about 15 members.

Artificial intelligence based startup, Frontdesk AI has raised USD 1.1 million funding from Speciale Invest and a group of angel investors from the Bay Area.

A Palo Alto-based AI Firm Founded in 2017 by Srivatsan Laxman and Supriya Rao, Frontdesk AI offers an automated, full-service backup receptionist solution via messaging and voice.

The company has launched its services in the beauty and wellness industry and is looking to expand into the dental market, the company said in a statement.

"Our core technology breakthrough is a powerful new AI framework for learning deep contextual natural language models over constantly evolving (and growing) conversational spaces," Srivatsan, co-founder and CEO at Frontdesk AI, said.

He added that the company's platform has handled over 60,000 calls so far, converting nearly a third of those into revenue-generating transactions worth well over a million dollars in revenue for customers.

FrontDeskAI has its core technology team and customer success team based in Bengaluru with about 15 members.

While its immediate target market is the US, India market is part of the long-term strategy as AI-based customer support technology adoption grows.

Speciale Invest is a USD 15 million seed stage fund managed by Vishesh Rajaram (Managing Partner) and Arjun Rao (Partner).

The fund invests in seed stage start-ups (investing about USD 100,000-500,000) in areas like enterprise software as a service (SaaS), health-tech, fin-tech, Internet of Things, AR/VR etc. It has invested in startups like iAuro Systems, TotalCloud and Scapic.

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