Proposed by Railway budget 2014.
The Railway budget which was proposed on Tuesday, 8th July 2014 is planning to introduce ready-to-eat meals of reputed brands in on-board trains to improve food quality and cancel vendor’s contract if services were not up to the mark.
Presenting the railway budget, DV Sadananda Gowda, Railway Minister, said, “"In order to improve quality, hygiene of on-board catering services and to provide variety, I propose to introduce pre-cooked (ready-to-eat) food of reputed brands in a phased manner.”
The minister also proposed to introduce a 'quality assurance mechanism' to improve catering services through party audit by National Accreditation Board for Certification Bodies. The railway ministry is also planning to launch a system of collecting feedback through IVRS mechanism from the travelling passengers on the quality of food served.
Gowda also proposed to set up food courts at major stations to provide the option of ordering regional cuisine while on-board, through emails and SMS. This service will be started shortly between New Delhi- Amritsar and New Delhi-Jammu Tawi sections.