Kia Motors will also have a Kia Link App that will help streamline the aftersales experience for Kia customers.
Kia Motors India is planning to have 192 dealerships in India. This expansion will be supported by four Parts Dispatch Centres in Chennai (South), Navi Mumbai (West), Delhi-NCR (North) and Kolkata (East).
Kia Motors will also have a Kia Link App that will help streamline the aftersales experience for Kia customers. Through this app, customers will be notified of their service schedule.
The Kia Link App will also help the customers in making an appointment at their preferred dealer. The customers will further know of all the work that is being done on their vehicle, get a work completion notification, and will be apprised of all the work done through a visual guide.
Manohar Bhat, VP and Head (Marketing and Sales), Kia Motors India, said, “As a global leader in customer satisfaction initiatives, Kia Motors has been a front-runner in raising the bar higher by giving the best of after sales services to our customers. Kia Motors India brings in a similar level of quality and hassle-free experience as we command some of the most advanced tech-driven service centres in the country.”
“Our spare parts network ensures spare parts are available across the country with 4 PDCs in Chennai, Navi Mumbai, Delhi NCR and Kolkata. We are confident that such a mix of both sales and service facilities will quickly instill the confidence of the Indian customers in our brand. We eagerly look forward to providing the best in class after sales service to all our valued customers,” he added.