Hotline: 1800 102 2007
Hotline: 1800 102 2007
Jun, 01 2020

ITC Hotels launch responsible dining experiences with Swiggy

Swiggy will enable ‘no contact’ deliveries on all pre-paid orders, which involves a delivery partner leaving the food at the doorstep rather than an in-person exchange.

By News Editor
ITC Hotels launch responsible dining experiences with Swiggy

A ten year strong ‘Responsible Luxury’ ethos underscores ITC Hotels culinary brands and initiatives to present innovative cuisine experiences while adhering to high standards of food safety and hygiene. Keeping this as the foremost priority, ITC Hotels has partnered with Swiggy, India’s leading on-demand delivery platform, to offer diners responsible dining experiences in the comfort of their home. Based on the harmony of fresh and seasonal selections, this responsible dining initiative brings back the taste of familiar flavors.

Swiggy will enable ‘no contact’ deliveries on all pre-paid orders, which involves a delivery partner leaving the food at the doorstep rather than an in-person exchange.

Crafted with care at ITC Hotels and handled with utmost hygiene to ensure wellbeing, the mindfully curated menus will bring unique food experiences with local offerings from the region for diners across all major cities in India.

ITC Hotels has implemented stringent measures and protocols, including mandatory temperature checks for all Chefs and Food & Beverage associates. Moreover, the special take-out counter at each ITC Hotel has been enhanced with hand sanitizers and thermometers to corroborate the health parameters of local food delivery partners.

It may be recalled that ITC Hotels had tapped into the Food & Beverage take-away model across the country recently and received overwhelming feedback from diners for the “Flavours” takeaway (and home delivery) dining experience. The association with Swiggy endeavors to reach a much larger customer base.

In phase I, ITC Hotels would commence the home delivery venture with Swiggy for many of their properties across India. These would include ITC Maurya (New Delhi), ITC Royal Bengal (Kolkata), ITC Grand Chola (Chennai), ITC Gardenia (Bangaluru), ITC Windsor (Bengaluru), ITC  Kohenur (Hyderabad), ITC Rajputana (Jaipur), ITC Grand Goa (Goa) and Welcomhotel Bengaluru. In phase II, more ITC Hotels and Welcomhotel properties will be added to the Swiggy home delivery initiative.

Anil  Chadha, COO,  ITC Hotels, said, “At ITC Hotels, we are committed to delivering world-class cuisine experiences that address the needs of well-being through responsible practices which are in harmony with the environment and society. This conforms to our ten-year strong ethos of Responsible Luxury. In keeping with the current requirements, special training programmes are conducted and precautions for personal, social, and workplaces are being explained to all associates for awareness and practice. We are re-engineering our guest experiences with zero/low associate engagement (including digital ordering and e-payment solutions). The partnership with Swiggy will assist us in responsibly delivering our unique culinary experiences using their advanced distribution network. Together we are committed to delivering a responsible guest experience.”

Vivek Sunder, COO, Swiggy, stated, “At Swiggy, it is our constant endeavor to provide exceptional experiences to our customers especially from the restaurants they admire the most. Through our partnership with ITC Hotels, customers can now indulge in curated gourmet dishes from popular restaurants of the ITC Hotels chain across India through the Swiggy app. We look forward to creating unique dining experiences for customers while helping them celebrate special occasions at the comfort of their homes.”

sharebtn
Comment
user
email
mobile
address
star
Related opportunities
  • Preschools
    About Us: GD Goenka Group, established in 1982, has had varied..
    Locations looking for expansion Delhi
    Establishment year 1982
    Franchising Launch Date 2018
    Investment size Rs. 20lac - 30lac
    Space required 2000
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater New delhi Delhi
  • About Us: NashJack, a VB Group venture was founded in 2011...
    Locations looking for expansion Karnataka
    Establishment year 2015
    Franchising Launch Date 2019
    Investment size Rs. 30lac - 50lac
    Space required 800
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Bangalore Karnataka
  • Competitive Exam Coaching Institute
    About Us: Searching for a premium franchise opportunity in booming education..
    Locations looking for expansion Karnataka
    Establishment year 2009
    Franchising Launch Date 2009
    Investment size Rs. 5lac - 10lac
    Space required -NA-
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Bangalore Karnataka
  • Education Supplies
    About Us: Air-hostess & Pilot Training School was started in the..
    Locations looking for expansion Punjab
    Establishment year 2011
    Franchising Launch Date 2012
    Investment size Rs. 20lac - 30lac
    Space required 1200
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Jalandhar Punjab
Insta-Subscribe to
Entrepreneur
Magazine
sme-80x109
For hassle free instant subscription, just give your number and email id and our customer care agent will get in touch with you
email
mobile
OR Click here to Subscribe Online
Daily Updates
Submit your email address to receive the latest updates on news & host of opportunities