Hotline: 1800 102 2007
Hotline: 1800 102 2007
Jun, 01 2020

ITC Hotels launch responsible dining experiences with Swiggy

Swiggy will enable ‘no contact’ deliveries on all pre-paid orders, which involves a delivery partner leaving the food at the doorstep rather than an in-person exchange.

By Features Writer
ITC Hotels launch responsible dining experiences with Swiggy

A ten year strong ‘Responsible Luxury’ ethos underscores ITC Hotels culinary brands and initiatives to present innovative cuisine experiences while adhering to high standards of food safety and hygiene. Keeping this as the foremost priority, ITC Hotels has partnered with Swiggy, India’s leading on-demand delivery platform, to offer diners responsible dining experiences in the comfort of their home. Based on the harmony of fresh and seasonal selections, this responsible dining initiative brings back the taste of familiar flavors.

Swiggy will enable ‘no contact’ deliveries on all pre-paid orders, which involves a delivery partner leaving the food at the doorstep rather than an in-person exchange.

Crafted with care at ITC Hotels and handled with utmost hygiene to ensure wellbeing, the mindfully curated menus will bring unique food experiences with local offerings from the region for diners across all major cities in India.

ITC Hotels has implemented stringent measures and protocols, including mandatory temperature checks for all Chefs and Food & Beverage associates. Moreover, the special take-out counter at each ITC Hotel has been enhanced with hand sanitizers and thermometers to corroborate the health parameters of local food delivery partners.

It may be recalled that ITC Hotels had tapped into the Food & Beverage take-away model across the country recently and received overwhelming feedback from diners for the “Flavours” takeaway (and home delivery) dining experience. The association with Swiggy endeavors to reach a much larger customer base.

In phase I, ITC Hotels would commence the home delivery venture with Swiggy for many of their properties across India. These would include ITC Maurya (New Delhi), ITC Royal Bengal (Kolkata), ITC Grand Chola (Chennai), ITC Gardenia (Bangaluru), ITC Windsor (Bengaluru), ITC  Kohenur (Hyderabad), ITC Rajputana (Jaipur), ITC Grand Goa (Goa) and Welcomhotel Bengaluru. In phase II, more ITC Hotels and Welcomhotel properties will be added to the Swiggy home delivery initiative.

Anil  Chadha, COO,  ITC Hotels, said, “At ITC Hotels, we are committed to delivering world-class cuisine experiences that address the needs of well-being through responsible practices which are in harmony with the environment and society. This conforms to our ten-year strong ethos of Responsible Luxury. In keeping with the current requirements, special training programmes are conducted and precautions for personal, social, and workplaces are being explained to all associates for awareness and practice. We are re-engineering our guest experiences with zero/low associate engagement (including digital ordering and e-payment solutions). The partnership with Swiggy will assist us in responsibly delivering our unique culinary experiences using their advanced distribution network. Together we are committed to delivering a responsible guest experience.”

Vivek Sunder, COO, Swiggy, stated, “At Swiggy, it is our constant endeavor to provide exceptional experiences to our customers especially from the restaurants they admire the most. Through our partnership with ITC Hotels, customers can now indulge in curated gourmet dishes from popular restaurants of the ITC Hotels chain across India through the Swiggy app. We look forward to creating unique dining experiences for customers while helping them celebrate special occasions at the comfort of their homes.”

sharebtn
Comment
user
email
mobile
address
star
Related opportunities
  • Bike Maintanance & Repair Services
    About Us: Speedforce under the banner of Multi Brand 2 Wheeler..
    Locations looking for expansion Gujarat
    Establishment year 2016
    Franchising Launch Date 2017
    Investment size Rs. 5lac - 10lac
    Space required 400
    Franchise Outlets -NA-
    Franchise Type Unit, Multiunit
    Headquater Vadodara Gujarat
  • Tea And Coffee Chain
    Beontea is a revolubon, Tradibonal tea, automated process and consistent tase...
    Locations looking for expansion Uttar Pardesh
    Establishment year 2019
    Franchising Launch Date 2020
    Investment size Rs. 2lac - 5lac
    Space required 050
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Gurgaon Uttar Pardesh
  • Others Food Service
    About us: We have a wide variety of sandwiches to tackle..
    Locations looking for expansion Chhattisgarh
    Establishment year 2012
    Franchising Launch Date 2018
    Investment size Rs. 2lac - 5lac
    Space required 100
    Franchise Outlets -NA-
    Franchise Type Unit, Multiunit
    Headquater Raipur Chhattisgarh
  • Preschools
    About Us: Start your own preschool by becoming Brainy Bear franchisee...Explore..
    Locations looking for expansion Madhya Pradesh
    Establishment year 2014
    Franchising Launch Date 2015
    Investment size Rs. 10000 - 50000
    Space required 3000 sqft
    Franchise Outlets 100-200
    Franchise Type Unit, Multiunit
    Headquater Bhopal Madhya Pradesh
Daily Updates
Submit your email address to receive the latest updates on news & host of opportunities