'Dabbawalas' hikes charges

Mumbai Dabbawalas has hiked the costs of their delivery by Rs 100 a month to cope up with the rising cost of essential commodities.

Raghunath Medge, Former President of Mumbai Dabbawalas Association said, "We are requesting our customers to support us in the time of crisis, as we will not be able to survive at a time when costs of essential commodities are escalating. We do not want our dabbawalas to commit suicide, when they fail to pay up for the bare minimal comforts of life”.

Medge attributed the steep hike to rise in prices of vegetables and costs of transport.

The dabbawalas has a Six Sigma quality certificate and a global business fan club, which includes Prince Charles and Richard Branson.

Their unique management and operational models have become subjects of management study beyond textbooks for global business schools.